Help Document

Why my lights are unresponsive to my remote?

1) Do not put the lamp in a shielded container, or its sensor maybe affected.


2) Please pull out the insulation sheet from the remote.


3) Please note that the remote should be facing the lamp in the same room.


4) Please check if the remote battery is correctly installed.


5) Need more help, please feel free to contact us via [email protected]


CONTACT US

Contact: Feelight

Phone: +86-18520862901

E-mail: [email protected]

Add: Address: Room 4002, Block A, Building 8, Wanke Yuncheng Phase III, Xili Street, Nanshan District, Shenzhen